These issues are typically isolated to a few keys and can include sticky or missing keys. Keyboards are troublesome devices that can experience problems over time. Scrolling (if your mouse has a scroll ball or wheel): Adjusts how quickly the pointer moves when you scroll.Double-Click: Adjusts how rapidly you must click for your Mac to recognize a double-click.Tracking: Adjusts how fast the pointer moves when you drag the mouse.Move the sliders to match your preferences.To resolve, check out the scrolling speed preferences: In this case, the mouse isn’t working properly when trying to scroll through a web page or document, up and down or side to side. Similar to tracking issues are those having to do with mouse scrolling. To troubleshoot, remove those other devices from the room or turn them off. Mouse or trackpad tracking issues can also be caused when having various Bluetooth devices in the exact location. If the problem remains, use the tracking speed slider to adjust the settings for the device by following these directions: Use compressed air to clean the sensor window when necessary. You should also check the sensor window at the bottom of the device, looking for dust or other particles. To resolve this, you should first test the mouse on other surfaces and see if it’s an isolated issue. Occasionally, a surface might cause the tracking speed to increase or decrease to unacceptable levels. Mice have been designed to work on most smooth surfaces. Doing so should reconnect the input device to your computer. To resolve non-responses, either click on the mouse or trackpad or press a key on the keyboard, then wait a few seconds. In this case, things work fine - until they do not. You might also experience occasional connection problems with your mouse/trackpad or keyboard. When recharging an accessory, Apple suggests switching it on for the fastest battery charging performance. However, if the battery is thoroughly exhausted, this isn’t possible since it won’t show a connection between it and your computer. You can check battery levels for a connected mouse, trackpad, and keyboard from the Bluetooth icon on your Mac’s menu bar. Otherwise, the accessories include batteries that need to be replaced after regular use. Check the BatteriesĪpple accessories for today’s Macs come with built-in batteries that are rechargeable by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. Choose Turn Bluetooth On if it was off.Īfter a few seconds, try using your input device again.Choose the Apple icon at the top left of your display.Otherwise, re-pair your device.Ĭonnection problems also occur if Bluetooth is accidentally turned off on your Mac. ![]() Did this fix your issue? If not, you might need to charge or replace its batteries (see below). After playing around with the switch, try to use your device.
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